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FAQ
Frequently Asked Questions
DBS MAPPING
FAQ
Is this app available for everyone?
No, you must have a PTC Account or be an official distributor.
I am a PTC employee, but I don't have access. How can I access it?
You need to request access from your supervisor.
My camera doesn't work on my phone. Can I use this app?
Yes, you can. You need to introduce the code manually.
I forgot my password. How can I reset the password?
Go to the mobile or web app and click "Reset Password."
I don't have a phone. Can I use this app?
Yes, you can use our Web App.
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